Leo's Coney Island at 26540 Ford Road, Dearborn Heights, Michigan.

Every since I moved close to Dearborn heights this has been my Coney Island. Their omelettes are the best and their chicken pita. This particular time I called to place an order and my mom wasn’t sure of what we wanted so the owner of the business was the one who answered and I guess he was frustrated because of my mom being indecisive which is understandable but working in customer service you do not hang up on the person especially being the owner. So I call back and a sweet young lady answered and I said that someone had just hung up on me and she was like oh that was the owner so I told her I was on my way up there to just talk to them in person. Once I got there I asked the man was he the one that hung up on me and he tried justifying it. He said I couldn’t hear you so I hung up then I said you could of been more professional with you being a business owner and he was like nonchalant and said I was rude to the young lady that answered. I apologized to the young lady because I was not trying to be rude to her which I don’t think I was but you can’t say how you make someone else feel. Then the owner threw away the food I ordered before my moms food and told me to leave. I will never go back to that place. The fact that I work in the medical field and I know how important it is to have excellent customer service he failed miserably!! He could of handled the situation so much better. He could of apologized about hanging up then asked me to clarify what my mother wanted but instead he was defense from the start and was very unprofessional. I will be finding a corporate number to repost him. I am pissed right now!!